Legal

Privacy Policy

Merlynda Nexus respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, and how it is used when you visit our website or contact us regarding our travel planning services.

Information We Collect

We may collect information including:

  • Your name
  • Email address
  • Telephone number
  • Travel preferences
  • Destination information
  • Travel dates
  • Information you voluntarily provide through enquiry forms or email correspondence

How We Use Your Information

Your information may be used to:

  • Respond to enquiries
  • Prepare personalised travel recommendations
  • Coordinate travel arrangements
  • Communicate regarding your requested services
  • Improve our website and customer experience
  • Meet legal or regulatory obligations

Legal Basis for Processing

Where applicable under UK data protection legislation, personal information is processed because it is necessary to respond to your enquiry, provide requested services, comply with legal obligations, or where you have given your consent.

Sharing Your Information

Your information may be shared only where necessary with trusted travel suppliers, accommodation providers, airlines, transportation providers or booking partners in order to arrange or support your requested travel services.

We do not sell your personal information.

Data Security

Reasonable technical and organisational measures are implemented to help protect personal information against unauthorised access, misuse, disclosure or loss.

Data Retention

Personal information is retained only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and maintain appropriate business records.

Your Rights

Depending on applicable data protection legislation, you may have the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict certain processing activities
  • Withdraw consent where processing relies upon consent
  • Lodge a complaint with the relevant supervisory authority

Cookies

This website may use cookies and similar technologies to improve website performance, understand visitor behaviour and enhance user experience. Please refer to our Cookie Policy for additional information.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or our business practices. The latest version will always be available on this website.

Contact

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

Merlynda Nexus
Business Email: [Insert Business Email]
Registered Office: [Insert Registered Office Address]
Company Number: [Insert Company Number]